Pet Corner / Cat Steam Brush
SPECIFICATIONS
My cat, Luna, hated being brushed. As soon as I got the brush out, she would run away, and it was always a real struggle to untangle her matted fur. I saw her unhappy, and me frustrated.
Then I tried this steam brush. From the first use, Luna remained calm, almost soothed. The steam gently detangled her hair without causing her pain. She seemed to enjoy the experience.
Her fur has become silkier, she sheds less, and most importantly, she no longer runs away from the brush. Grooming has become a pleasant experience for both of us, and since then, I couldn't live without it.
We deliver our packages in 3 to 5 days . If a delivery delay is expected, we will notify you directly by email. In case of returns, simply contact us by email.
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FAQ
Most asked questions
Is delivery free?
Yes, we offer free delivery on all orders on the website in mainland France and worldwide.
Is payment secure?
Yes, payment is secure.
The security of your information is our top priority.
We use secure payment methods that ensure the confidentiality of your financial data with every transaction.
Our payment platform is certified to the highest security standards to ensure maximum protection of your information.
How long does delivery take?
We understand the importance of receiving your items quickly!
Our standard delivery time is 5 to 10 working days from order confirmation.
Please note that delivery times may vary depending on your geographic location and exceptional circumstances.
I am not satisfied with my product, how can I get a refund?
If you are not completely satisfied with your purchase, we offer a money back guarantee under certain conditions, available in the general refund conditions.
Please contact us within 30 days of receiving your order to initiate the return and refund process.
Please ensure the product is returned in its original condition with all packaging and labels intact.
How to contact you?
You can easily contact us by emailing our support team at info@[youremailaddress.com].
You can also contact us in the "contact us" section.
Our team will be happy to answer any questions, concerns, or comments you may have as soon as possible.
How to get a refund?
To obtain a refund, please follow these simple steps:
- Contact our customer service by email at info@[youremailaddress.com] within 30 days of receiving your order.
- Indicate your order number and the reason for the return.
- We will provide you with detailed instructions on the return and refund process.
- Once we have received and inspected the returned product, we will process the refund in accordance with our return policy.
We advise you to read it before requesting a refund.
I haven't received the product, what should I do?
If you have not received your order within the estimated time, please contact us as soon as possible.
We will take the necessary steps to resolve the issue and provide you with immediate assistance.
Please note that it is important to contact us as soon as possible so that we can investigate and resolve any non-delivery situation efficiently.